Privacy Policy

Great Waters is committed to protecting your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used.

While Great Waters has taken reasonable steps to limit the uses of information provided by you to those described in this Privacy Statement, we cannot guarantee that the information will remain permanently secure. There is always a possibility that your information could be lost due to technical problems or stolen from our databases. Great Waters is not responsible for any such loss or theft.

Great Waters is not responsible for the content or the privacy policies of Web sites to which it may link. These guidelines are subject to change. Any such changes will be posted on this page. If at any time you choose not to accept the terms and conditions herein, please do not use this site.

Information Collection and Use
We collect only the Internet Service Provider identity, not the e-mail address, of visitors to our Web page, unless you volunteer such information when making a transaction for single tickets, season passes, or donations. We do collect the e-mail address of anyone who communicates with us via e-mail. These addresses are for e-mail correspondence only. If you wish not to receive such emails about shows, tickets, community projects, or other Great Waters news, please unsubscribe from the bottom of the email or contact us with your name and email address at marketing@greatwaters.org.

We also collect information on pages that visitors’ access and any information you volunteer, such as name, address, telephone number, and credit card information. We request this information when you place a ticket order, season pass holder, or donating. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Unless requested, information collected from ticket sales and donations will be used for purposes of sending mailings, including announcements about upcoming shows and Great Water events, ticket purchases, contests, and promotional events, and fund-raising purposes.

Great Waters does not sell or rent mail, phone, or email lists. Great Waters utilizes mail, phone, and email information to promote our own activities, allowing patrons the right to opt-out of any or all these forms of communication at any time. If you would like to opt-out, please email us at info@greatwaters.org with your name.

We also use non-identifying and aggregate information to improve the content of our Web pages, systems administration, and troubleshooting purposes. This information is not shared with other organizations for commercial purposes. This kind of information includes which pages you visit, how many pages you visit, the search engine and keywords you may have used, and how long you visit our site.

Links to Third Party Sites
This website may contain links to other sites. Please be aware that Great Waters is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and read the privacy statements of each website that collects personally identifiable information. This privacy statement policy applies solely to information collected by this website.

IP Address
We automatically track IP (internet protocol) addresses for statistic purposes. IP addresses are logged per user’s session and help to determine how often areas on our site are visited. Great Waters does not track IP addresses with any of your personal information, so we will never link an IP address to a specific user. We also monitor traffic patterns and site usage to help us develop and improve the site's design and layout.

Cookies
We use cookies to improve your experience at GreatWaters.org. Cookies in and of themselves do not personally identify users, although they identify a user’s computer. We use cookies for remarketing and remember information users give us, so they don’t have to reenter it each time they visit our site. You are always free to decline our cookies if your browser permits. Even without a cookie, you will still be able to use most of our site features.

Images & Video
By attending an event at Great Waters, you consent to photography, audio recording, video recording and its release, publication, exhibition, or reproduction to be used for promotional purposes, advertising, inclusion on websites, social media, or any other purpose Great Waters and its representatives. You release Great Waters its employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or audio recordings, and you waive all rights to any claims for payment or royalties in connection with any use of these materials. You also waive any right to inspect or approve any photo, video, or audio recording taken by Great Waters or the person or entity designated to do so by Great Waters.

Great Waters reserves the right to share information collected from you with third parties if we are authorized to do so, if the law requires it, or to protect the rights of Great Waters.

Accepting the Terms
By continuing to use the site, you are accepting the terms of the Privacy Policy. If Great Waters changes its privacy policy, changes will be posted on this page so that you are aware of the information we collect, how we use it, and under what circumstances we will disclose it. We will never knowingly collect or use personal data from children under the age of 13 without parental consent.

Update 10.23.2020

Refund Policy

Please view our refund policy HERE.